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Return Request

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Please be sure to read our full Sales, Return, and Exchange Policy before submitting an RMA request.

Returns & Exchanges

  • We will only consider returns on hair extension products if the bundle is unused and remains untied.
  • Refunds and Exchanges must have an RMA number created within 14 days from day of purchase. Returns over 14 days are subject to a 15% restocking fee.
  • Returned packages must be accompanied by a copy of the original invoice.
  • Merchandise must be received before a return can be granted.
  • Shipping, handling and insurance costs will be at the customer's expense.

Note: Due to important federal laws and health regulations, we cannot accept the return of used hair.