Top 10 FAQ's
#1 Question: How much hair is needed for a full head installation?
Answer: It is typically recommended that when purchasing hair for a full head that is less than 22” you will need 6 to 8 ounces. It is also a wise decision to order 2 packs if you are wanting to have a full installation, therefore ensuring that you have enough hair as opposed to looking thin and patchy. In the event that you happened to purchase too much you can always keep in mind that you will have some hair for future use of installs or touch ups.
That being said, if you are purchasing hair that is longer than 22”, then you might need a third pack in order to achieve the desired results.
#2 Question How long do the hair extensions last?
Answer: With proper care, installation and upkeep, our hair will last well over a year. It does not last forever, but if you install it properly, keep it clean and trimmed, then your hair will be sure to last for a long time. You also have the option of taking your hair extensions out and putting them back in for later use. Always make sure that you store them well also to keep them fresh and healthy looking.
#3 Question if you are out of stock on a product I’m looking for, what am I to do?
Answer: Should we be out of a product that you are looking to purchase it will take a week for us to obtain the hair. Clients will be informed either by phone or email should an item be out of stock.
#4 Question: How do the Hand Tied and Machine Wefts differ?
Answer: There are definite advantages to using both machine and hand tied wefts. Hand tied are created by workers that hand tie each weft. These are also more commonly known for the fact that they have a thinner track which is great for concealing. It also comes in pre-cut 5 equal length strips making it easier for your hair stylist to work with.
Machine wefts on the other hand are put together using a sewing machine. These have a thicker track and are not precut. Therefore, your stylist will have to cut, fold and seal the tracks. If not done right, then shedding will result. And machine wefts are built for durability.
When making a decision to choose between the two, it is best to ask the person who will be installing your hair.
#5 Question: Is your hair natural, virgin, Remy Indian hair?
Answer: We guarantee that our hair used is 100% Virgin Remy Indian human hair. It comes directly from India where the hair is donated from the temples. Regular trips are made in order to guarantee the best hair is selected for our hair extensions.
#6 Question: Am I able to color this hair?
Answer: That of course will depend on the color you are looking for. Now, if you have purchased the Natural Straight, Wavy or Curly, (basically unprocessed) you can color it to a brown. If you are wanting blonde, then you would first have to bleach the hair and then dye it. However, this is not recommended.
#7 Question: Can you guarantee that hair will not tangle, shed or matte?
Answer: Because our hair is composed of cuticled human hair, this will mean that before the sewing of the weft takes place, all hair roots are placed in the same direction. This will stimulate the way that the hair grows from the scalp and will prevent any tangling or matting. But if the weft is not sealed correctly, then shedding can occur. Therefore, make sure that your hair is maintained properly. You can do this by making sure you moisturize and condition the hair at least once a week. Never sleep on the hair while it is wet. Brush out the hair before washing and don’t rub the wet hair.
#8 What can I expect with your collection of human hair extensions?
Answer: Premium Quality! All hair is hand selected and we select the best product available and is selected by the owner of the company. The hair is selected while searching for the most healthy hair available.
#9 How do i place the order?
Answer: You can place your order by performing the steps mentioned in the below link:
#10 How should i exchange or return the product?
Answer: For details on how to exchange or return the product please click on the below link: